For routine concerns, to whom should you report?

• A. Immediate supervisor.
• B. The chief executive officer.
• C. HR department.
• D. IT help desk.

Answer: (A)

For routine concerns, your immediate supervisor is the best contact because they directly oversee your daily work, understand the day-to-day context, and can provide quick guidance or resolve the matter at the source. They act as the first point of contact in the chain of command and will decide if escalation to a higher level is necessary. The chief executive officer handles organization-wide strategy and major decisions, not everyday questions. The HR department deals with policies, formal employee relations, and personnel matters. The IT help desk focuses on technology issues. If your supervisor can’t resolve it, follow your organization’s escalation process.